You Must Turn Off Pop-Up Blockers to Generate Reports
Please to turn off any Pop-up Blockers and/or add the ECE-TRIS website, https://ece.trc.ky.gov/, to your Trusted Site List. To turn off your Pop-up Blocker go to Tools, Pop-up Blocker, Turn Off Pop-up Blocker. To add ECE-TRIS as a Trusted site, go to Tools, Internet Options, Security, then Trusted Sites, Sites, and add the web address.
When running Reports using the MS Edge Browser - Look in the browser after running the report to see if you notice the icon below that has a screen with line through it. This indicates the report was blocked. The Fix - Click on the icon and a small screen will display with two options You need to change this to ‘Allows allow pop-ups and redirects from https://ece.trc.ky.gov/'
Username and Password Assistance
Please refer to the self-help features on the Login page for Login Help or to: Recover your Username, Reset your Password, Find your account. *You do not need to have access to the email address - the system is searching for a match to your account so you can answer your Security Questions. *You can also refer to the Tip Sheet: 'Managing Your ECE-TRIS Account: Self-Service Tips in the Resources area.
Important Note: System Unavailability for Maintenance Thursday 8/7/2025
Our development team will be making system updates starting Thursday August 7, 2025 @ 5:00 PM EST. This scheduled maintenance will impact DCBSTRIS, ECETRIS, TRC Portal and the TRC Learn Moodle training website. Estimated down time is 1-2 hours. Please plan accordingly.
Contact Us
Division of Child Care, KYTRIS Frankfort, KY
ecetris@ky.gov Phone: (502)564-0104, Ext. 8 8:00 AM - 4:30 PM EST, M-F
