Training Credit Reminders


Credit files and Self-Reported Certificates are processed in the order received, and the completion date will appear on your Training Record once entered. If your review period ends 6/30, your training requirement must be training completion on or before 6/30, even if the credit is not processed by then. We’re working through a backlog caused by end-of-year training completion and are entering credits as quickly as possible. Please allow 30 days for processing. If you would like confirmation your certificate was received, please add a read receipt to you email before sending.

Processing Timelines


ECE-TRIS is currently experiencing a high volume of inquiries and training submissions. To ensure we assist everyone, please note the following timelines. Self Reported Certificates: Please allow up to 30 days for processing self-reported training certificates and credit files. Please allow up to 3 business days for a response to emails and voicemails. Avoid Duplicate Messages: To help reduce backlogs, please do not send multiple emails or leave multiple voicemails regarding the same inquiry.

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In most cases we are already working to rectify the situation with the system. However, if you have experienced this problem before and are still having issues feel free to contact us at the phone numbers or email address below.

Contact Information

Local Phone: (502)564-0104
Toll Free Phone: (502)111-1111
Email: ecetris@ky.gov

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